FAQ

ABOUT DELIVERY...

DO YOU DELIVER? WHAT IS THE DELIVERY FEE?

We offer free delivery on all orders above $50. Otherwise, delivery is $15. For orders with specific time requirements, delivery fee is $50.

WHEN EARLIEST CAN MY FLOWERS BE DELIVERED?

The fastest delivery we provide is next-day delivery. As long as you input your order one day before the delivery date.

WHAT'S THE DELIVERY TIME SLOT?

Deliveries are made between 10AM to 6PM.

ABOUT FLOWERS...

HOW DO I LOOK AFTER MY BOUQUET TO MAKE SURE THE BLOOMS LAST LONGER?

For fresh flowers, transfer them to a vase after trimming the stems. Make sure to change the water everyday to ensure they last longer. It is recommended to place the flowers somewhere without direct sun and not near any windows.

HOW LONG DO FLOWERS USUALLY LAST?

We have many variety of flowers. They typically last from a range of 3 days up to 2 weeks when maintained properly.

WHERE ARE OUR FLOWERS FROM?

Our flowers come from many countries, Malaysia, China, Holland and Kenya.

ABOUT EVENTS...

I WANT TO BOOK YOU GUYS FOR AN EVENT/WEDDING. HOW CAN I DO SO?

Please contact us on Whatsapp +65 9698 3998 and inform us of any details and requirements. We will do our best to assist you.

ABOUT CANCELLATION...

HOW DO I CANCEL MY ORDER?

Drop us a message on Whatsapp +65 9698 3998 with your order number to cancel your order. For a full refund, cancellations must be made 3 days in advance (with reference to delivery date). For our complete refund policy, please click HERE.

ABOUT CUSTOMISATION...

CAN I CUSTOMISE MY OWN BOUQUET?

Yes, send us a photo on Whatsapp +65 9698 3998 for your bouquet inspiration and requirements and we will provide you with a quote and help you to the best of our abilities.

CONTACT US